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Managed Services & Support

Ongoing support agreements covering your AV and network estate, so problems get picked up before they become downtime.

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Innovateq technician providing managed AV and network support
Large format display installation by Innovateq

Most AV and IT problems don't announce themselves. A projector lamp dims over a term, a mic battery dies in a hall before assembly, an access point drops out and nobody reports it until the whole class can't connect. Our managed services agreements are built to catch that early and keep your systems running the way they did on handover day. You get a nominated contact, agreed response times, and technicians who already know your site because we installed it.

What is included

Single Point of Contact
One team responsible for your AV and network estate.
Agreed Service Levels
Response times and coverage set out in the agreement.
Proactive Monitoring
Issues flagged and addressed before they cause downtime.
Site Coverage
Support scaled across single sites or national networks.

Want this set up for your sites?

Tell us what's currently in place and we will put together an option that fits.

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